Privacy notice
How Velden & Marsh uses personal information about clients, enquirers and visitors to this site. Last updated: 1 October 2026.
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Who we are
Who we are
Velden & Marsh Ltd, 6 Lark Court, Bath BA1, is the controller of the personal information described here. Questions go to our data protection lead, Hana Sato, at privacy@veldenmarsh.example.
Velden & Marsh Ltd, 6 Lark Court, Bath BA1, is the controller of the personal information described here. Questions go to our data protection lead, Hana Sato, at privacy@veldenmarsh.example.
What we collect
What we collect
When you enquire: your name, company, contact details, the name of the other side and a short description of your matter.
When you enquire: your name, company, contact details, the name of the other side and a short description of your matter.
When you instruct us: identity documents and ownership information needed for money laundering checks, and the information needed to act on your matter.
When you instruct us: identity documents and ownership information needed for money laundering checks, and the information needed to act on your matter.
When you use this site: technical information such as your browser and pages visited, and the choices you make on the cookie banner.
When you use this site: technical information such as your browser and pages visited, and the choices you make on the cookie banner.
Why we use it, and on what basis
Why we use it, and on what basis
To answer your enquiry and run the conflict check: our legitimate interest in responding to you and in not acting where we have a conflict.
To answer your enquiry and run the conflict check: our legitimate interest in responding to you and in not acting where we have a conflict.
To act on your matter: to perform our contract with you.
To act on your matter: to perform our contract with you.
To carry out identity checks and keep records: to meet our legal obligations, including the money laundering regulations.
To carry out identity checks and keep records: to meet our legal obligations, including the money laundering regulations.
To measure how the site is used: your consent, given through the cookie banner.
To measure how the site is used: your consent, given through the cookie banner.
Who we share it with
Who we share it with
The courts, tribunals, barristers, experts and other parties where your matter requires it; our IT, booking and email providers, under contracts that protect it; our insurers and regulators where the law requires. We do not sell personal information.
The courts, tribunals, barristers, experts and other parties where your matter requires it; our IT, booking and email providers, under contracts that protect it; our insurers and regulators where the law requires. We do not sell personal information.
How long we keep it
How long we keep it
Enquiries that do not become matters: 12 months. Matter files: usually seven years after the matter closes, longer where the law or the matter requires. Identity records: as long as the money laundering regulations require.
Enquiries that do not become matters: 12 months. Matter files: usually seven years after the matter closes, longer where the law or the matter requires. Identity records: as long as the money laundering regulations require.
Your rights
Your rights
You can ask for a copy of your information, ask us to correct or delete it, object to some uses or ask us to restrict them, and withdraw consent at any time. Some rights are limited where we must keep information for legal reasons. Write to privacy@veldenmarsh.example.
You can ask for a copy of your information, ask us to correct or delete it, object to some uses or ask us to restrict them, and withdraw consent at any time. Some rights are limited where we must keep information for legal reasons. Write to privacy@veldenmarsh.example.
You can complain to the Information Commissioner’s Office at ico.org.uk. We would like the chance to resolve your concern first.
You can complain to the Information Commissioner’s Office at ico.org.uk. We would like the chance to resolve your concern first.
Cookies
Cookies
We use essential cookies to run the site, and analytics cookies only if you accept them.
We use essential cookies to run the site, and analytics cookies only if you accept them.