Disputes
£86,400 in unpaid invoices, paid in full in 4 months.
A 22-person engineering firm
Area
Led by
Instruction to result
Fee
, 2025
- InstructedTwelve unpaid invoices, £86,400 in total.
- Letter before claimSent with the invoices and a 14-day deadline.
- Claim issuedIn the County Court, with statutory interest claimed.
- Defence dueNo defence filed. Payment terms proposed instead.
- Paid in fullDebt, interest and compensation received.
Paid in full, with £7,100 statutory interest and £840 fixed compensation.
Demo matter. Past results do not guarantee a similar outcome.
An engineering firm near Bath had designed and supplied control panels for a manufacturing customer over eight months. Twelve invoices, each between £5,000 and £9,000 and totalling £86,400, were unpaid, the oldest by more than a year. The customer had never disputed the work. Its finance team kept promising a payment run, and the firm’s own credit control had run out of ways to ask.
Samuel and Daniel checked the contract and the firm’s terms of business, which said nothing about late payment. That meant the Late Payment of Commercial Debts (Interest) Act 1998 applied, so the firm could add statutory interest and fixed compensation of £70 for each invoice. Daniel built the statement of account invoice by invoice, with interest calculated from each due date.
The letter before claim went out three days after instruction, with the statement of account, copies of the invoices and a 14-day deadline. When no payment came, we issued a claim in the County Court for the debt, interest and compensation. No defence was filed. The customer’s director proposed paying in three instalments instead, and we recorded that in a consent order, so that a missed payment could be enforced straight away.
All three instalments were paid on time, and the last arrived on 8 August 2025: £86,400, £7,100 in statutory interest and £840 in fixed compensation. The firm has since added a late payment clause and a 30-day payment term to its terms of business, and its credit controller now sends a letter in our standard form when an invoice is 30 days overdue.
Our own chasing had gone on for a year. The letter went out on the Thursday and the money was in by August.
Finance director, the engineering firm
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